Play Responsibly, Stay Safe
365a believes gaming should be a healthy part of entertainment — never a source of stress or problems. With our tools and support, you can always stay in control.
What Is Responsible Gaming and Why Does It Matter?
Online gaming is a popular form of entertainment for millions of people. But like any entertainment, it should be enjoyed within limits. 365a always wants every user to play consciously and responsibly.
Responsible gaming means setting your own budget, managing your time, and understanding that gaming is for entertainment only — not a source of income. When gaming starts causing worry instead of enjoyment, it's time to take action.
Our platform has several effective tools to help you maintain healthy gaming habits. On this page you will learn how to use them, recognize warning signs, and get help when needed.
Core Principles
- Gaming is for entertainment only — not a guaranteed way to earn money
- Do not place more bets hoping to recover money you have lost
- Only bet money that you can afford to lose without affecting your daily life
- Do not play while intoxicated or in a disturbed state of mind
- Anyone under 21 years of age is not permitted to use this platform
365a's Safety Tools
365a provides several effective tools to keep your gaming experience safe and controlled.
Deposit Limit
Set a limit on how much money you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A waiting period applies before a limit can be increased.
Time Limits & Breaks
Set a session time limit — you will be automatically notified when the time is up. You can also activate a cooling-off period ranging from 24 hours to several weeks.
Self-Exclusion
If you feel gaming is getting out of your control, you have the option to completely close your account for a set period. During self-exclusion, no login or betting will be possible.
Gaming History Review
You can view the complete history of your bets, wins and losses, and deposits and withdrawals from your account at any time. Regularly reviewing your gaming activity is a healthy habit.
Direct Support
If you feel gaming is becoming a problem, contact us anytime via 24/7 live chat or email. Our team is always ready to help you in Bengali.
Minor Protection
365a strictly enforces the 21+ age requirement. To prevent underage family members from accessing your account, keep your device password-protected and locked, and contact us if needed.
Warning Signs
If you notice any of the signs below, it may mean gaming is becoming a problem. Assess yourself honestly.
- You keep placing larger bets to try to win back money you have lost
- You are spending more than the budget you set for gaming
- You are hiding your gaming from family or friends
- You are borrowing money from others or selling assets to fund gaming
- You feel restless, irritable, or anxious when you cannot play
- You are neglecting work, studies, or family responsibilities
- You are relying on gaming to relieve stress or negative feelings
- You have tried to stop but keep failing to do so
If any of the signs above apply to you, do not blame yourself — this is something that can be resolved. Talk to our support team today or activate self-exclusion from your account.
Tips for Healthy Gaming Habits
Set a Budget in Advance
Before each session, decide the maximum amount you are willing to spend. Start only when you are mentally prepared to lose that full amount.
Set a Time Limit
Keep a daily limit on how long you play. Take regular breaks during sessions — get up, walk around, and shift your focus to other activities.
Think of It as Entertainment
Never think of gaming as a way to earn money. Losing is normal, and winning is not guaranteed. Play for fun, not for money.
Accept Losses and Do Not Chase Them
If you lose in a session, do not place more bets trying to recover that money. Accept the loss and take a break.
Stay Connected with Family and Friends
Maintain your social connections. Be mindful that gaming does not damage your personal or family relationships.
Seek Help in a Crisis
If you lose control, do not try to handle it alone — reach out to our support team or seek professional advice.
Self-Exclusion & Account Controls
How Self-Exclusion Works
Self-exclusion is a voluntary tool that allows you to keep yourself away from your 365a account for a set period or permanently. During exclusion, you will not be able to log in to your account or place any bets.
Once exclusion begins, it takes effect immediately. It cannot be cancelled before the period ends — this is intentional by design, so that a firm decision can be made in a moment of crisis.
To activate self-exclusion, contact us via live chat or email. Our support team is available 24/7 to process it.
How to Set a Deposit Limit
On 365a you can set three types of deposit limits — daily, weekly, and monthly. Please note that the minimum deposit is ৳300.
- Reducing a limit takes effect immediately
- A cooling-off period applies when increasing a limit
- You will receive an email notification for any change
- Once a limit is reached, no further deposits can be made until that period resets
Contact our support team to learn more or to change your limits.
Need Help? We're Here
If you have any concerns about gaming — big or small — talk to us. 365a's support team is available in Bengali and English, 24 hours a day, 7 days a week.
Take Action Quickly in a Crisis
If you feel you need to stop playing right away, then:
- Log out of your account
- Request self-exclusion via our live chat
- Send an email to [email protected]
- Let someone you trust know — a family member or friend
Your request will be handled with complete confidentiality.
Age Verification & Minor Protection
365a strictly ensures that only those aged 21 or above can play on this platform. Age verification is mandatory during account registration.
We urge all parents and guardians to keep appropriate security measures in place on their devices. Ensuring that underage family members cannot access this platform in any way is a shared responsibility.
Keep a secure password on your phone and computer
Always log out of your account after use
This platform is for adults only
Play Safely, Have Fun
Before you start gaming on 365a, read our FAQ or browse our game sections directly.